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What is high-speed broadband? High-speed broadband access to the internet typically refers to speeds that meet or exceed 300kbps. As a comparison, typical dial-up speeds are in the range of 28.8k or 56k. High-speed broadband acces, therefore, is a timesaving tool that allows you to work faster while you are using the Internet. (Figure 1 below provides further information)
Figure 1: Download Speed Comparison
Satellite broadband allows you to get what you want, when you want, without the long wait in between. By upgrading to our Satllite Broadband service, the Internet isn't just composed of text and images anymore. Almost all of the most popular (and even the smaller sites) are offering audio and video downloads and streams today. Many people are surfing the Internet for their entertainment (sports, movies, mature, etc.) and spending a lot les time with cable and satellite TV because it's available On-Demand. Our Satellite Broadband allows you to download your favorite music, video clips, television shows, and even more movies which you can pause and rewind just like a VCR.
Back to top Is this via satellite?
Yes. Because you would have to run new fiber optic and phone lines to each home that wants broadband, the costs of setting up cable and DSL technology throughout the country are in the billions of dollars. Satellite is a lot quicker and less expensive to hook up because it is a wireless connection and available today. The download of information from the Internet to your computer goes from the satellite direct to your PC. The upload of information from your computer to the Internet goes first via a phone line to your current Internet Service Provider and then is uploaded to the satellite.
Back to top Why should I go with your services while DirecWay and Starband are offering similar services?
We believe one-way is better than two way for the individual subscriber. If anything happens you know where to find us. We're dedicated to our Customers. Both DirecWay and Starband have poor customer technical service records.
Back to top What is the difference between DSL and satellite high-speed broadband?
DSL operates over a special telephone cable, and is distance limited. DSL only covers approximately a three-mile radius from where the cable has been laid. With satellite broadband, as long as you can point the satellite dish towards the geosynchronous orbiting satellite you can receive the signal. The downstream comes into your computer through radio-waves, not back through your telephone line, which is severely limited.
Back to top Does this upgrade run faster than DSL?
Not necessarily. Our Satellite Broadband is used mostly in places where DSL doesn't run, thereby giving people who live in rural areas Internet access.
Back to top Why would I want to upgrade my dial-up Internet service?
To perform research more quickly in support of schoolwork. The faster speed means less waiting time, increasing work efficiency making telecommuting or working from home a practical reality. To decrease the time it takes to download materials from the Internet. To significantly shorten your time spent waiting for downloads and to more effectively manage your time spent on the Internet.
Back to top Is the satellite dish the same as the one used for TV?
No. The satellite dish is slightly larger. It is therefore more stable through storms, wind and cloudy days/nights.
Back to top If I move can I take the equipment with me?
Yes, but only if you have purchased the equipment.
Back to top Can I use my existing telephone line?
Yes.
What can I download?
Music - Yes. Lightening Quick!
Photographs - Yes. Lightening Quick!
Video Clips - Yes. Lightening Quick!
Movies - Yes. Lightening Quick!
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What is the difference between my dial-up and satellite broadband?
A tremendous time savings to you! You dial up brings back information from websites into your computer at anywhere from 5 to 56K, while the satellite will bring the same information into your computer at 320-400K. The theoretical maximum speed over your telephone line back into your computer is 42K. What we are speaking of is a time saving increase of 5 to 20 times, not unlike driving a car 25 MPH versus 125-500 MPH.
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What are the advantages of a "one-way" satellite system over a "two-way" satellite system?
Since "two-way" satellite systems are not standards based, FTP and POP e-mail is very unreliable.
Our "one-way" satellite system is less expensive than a "two-way" system.
Servere weather conditions can affect any satellite based system. In fact, the end-user of a "two way" satellite system can experience a complete loss of connection. A "one way" satellite system uses both the satellite link and a redundant terrestrial telephone link to the internet. This means that the end-user connection may temporarily slow down in the case of very severe weather conditions.
Upload times on a "one way" satellite system are three to six times faster then on a "two way" satellite system.
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Shouldn't I just wait for CABLE/DSL to come to the area?
You could, but you may be waiting a few years. Since the late 90's cable systems have been slow to upgrade their systems. Did you know that it costs over $100,000 a mile to run fiber optics? There are miles and miles of cable in your town today. If you do not have access today, it may take at least 3 to 5 years for it to come to this area. Why don't you take our services today?
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Can I share my connection to the Internet with other computers on my home network?
Yes. If you install the connection on a computer that is running Windows XP, you can do this by enabling "Network Sharing". If you do not have a machine that is running Windows XP, you can purchase a program called "Winproxy" that will allow you to share your connection.
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Does your service work with Macs?
Only Macs connected to a home network. We are looking into a Mac compatible solution and will let you know when it is available.
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What are the minimum system requirements?
Pentium II 333 MHz (or better) 64 MB RAM An available PCI slot or USB port CD-ROM drive 28.8 Kbps modem (or better) 120 MB disk space Windows 98, Windows ME, Windows 2000, Windows NT 4.0 (service pack 6) or above, Windows XP
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